A Fully Managed Cleaning Service
Companies often outsource their cleaning to a commercial cleaning provider, to reduce the amount of time spent managing staff. We have implemented procedures and systems to ensure we deliver a reliable, high quality cleaning service so that our customers can concentrate on running their business, safe in the knowledge that the contract is running smoothly and being well managed.
Our fully trained office cleaners will ensure your premises are left clean and tidy as part of our commitment to providing a high quality, affordable and efficient office cleaning service. We understand every office is different so tailor your cleaning specification to suit your requirements.
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Working within a diverse range of commercial premises, we have the specialist equipment and range of materials needed to cover most types of customers.
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Depending on our customers needs, we have several methods in place for cleaning your windows. Our most popular method is the Reach & Wash system, allowing a safe, ladderless cleaning system used from the ground. We can also clean your windows internally and work with our customers on either a regular or ad-hoc basis.
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Carpet & Upholstery Cleaning
For hygienic reasons, your carpets and upholstery should be regularly cleaned. Using professional, specialist equipment and chemicals. We can tailor a programme of periodic cleans to suit the individual needs of each customer.
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Our fully managed cleaning service commences as soon as a new customer chooses Ace Cleaning as its service provider. We ensure that customers are kept up to date with preparations for the hand over from the outgoing contractor, and the subsequent introduction of the Ace Cleaning team.
We prefer a lead time of 2 weeks to allow us to complete the administration of transferring cleaners, hiring new staff and organising the correct cleaning equipment for the job, although we can accelerate the process if required.
Our operations team commit to being on-site frequently during the first few weeks of a new contract but we also book in a formal audit at the end of the first month to make sure that the transition has been smooth and to discuss any areas that may require fine-tuning.
Regular Cleaning Audits
The role of the Contracts Manager is to make sure that the cleaning contract is running smoothly and that we are delivering a reliable and professional cleaning service. Part of this service is to carry out regular cleaning audits, where the Contracts Manager inspects the site, making sure that the cleaning has been carried out to a high standard, noting any necessary improvements.
We use a traffic light scoring system on our audits. If an area on the schedule receives ‘green’ then it is being delivered well. An item receiving ‘amber’ must be corrected before the next audit and if there are any ‘reds’ these must be corrected before the next clean. We find that this system of auditing is the most efficient in ensuring that we deliver the agreed schedule.
We invite customers to attend the cleaning audits but this is not a requirement. Some customers prefer to receive the management information after each audit is complete or they may prefer to carry out sample audits themselves.
Paying too much for too little? Why not try Ace Cleaning?
We create bespoke packages to suit each individual businesses needs. Whether you require cleaning daily, weekly, fortnightly or monthly we are happy to create a bespoke package for you.
Ace Cleaning constantly strives to be the most efficient and effective commercial cleaning service in Hampshire. We are accustomed to managing a diverse array of accounts from large organisations to family businesses.
We understand that the size of the business alone doesn’t define the nature and complexity of the cleaning tasks required. Therefore, we hold thorough discussions with facilities and operations management and carry out a cleaning requirements audit of the premises before initiating the contract.
- Hassle free contract transfer
- Value for money
- Bespoke packages
- Excellence in customer service